New brochures have been developed to help people in Albania, Kosovo, and North Macedonia improve their digital skills. These brochures, available in Albanian, Macedonian, and English, provide easy-to-follow information on how to access public services online. By using simple language and clear steps, they make it easier for everyone, especially those unfamiliar with technology, to navigate digital platforms.

The brochures explain how to register on online service portals, log in, and access essential services such as education, healthcare, employment, and legal documents. They highlight the benefits of using digital tools, such as saving time, avoiding long queues, and ensuring secure transactions. These materials aim to empower individuals to use technology confidently and independently.

Through these brochures, digital literacy is made more accessible to different communities, ensuring that more people can benefit from online services. They will be widely distributed to reach as many users as possible, helping them understand and use digital tools to improve their daily lives.

Click here to download the brochure for Albania (in ENGLISH)!

Click here to download the guide for Albania (in ALBANIAN)!

Click here to download the guide for Kosovo (in ENGLISH)!

Click here to download the guide for Kosovo (in ALBANIAN)!

Click here to download the guide for North Macedonia (in ENGLISH)!

Click here to download the guide for North Macedonia (in MACEDONIAN)!